Location technologies are transforming how we experience, navigate, and ultimately better our world. From the global to the local, here are #10Ways geolocation is a positive force for good.

Social media has changed the world. It has revolutionized communications on a global scale, and the transformation continues with every status update, blog post, and video stream. The global citizenry has become a global network.

Since becoming widely adopted just a couple years ago, social media has supercharged social action, cause marketing, and social entrepreneurship. Indeed, the true value hasn’t been the technology itself but how we’ve used it. Today, a second wave of innovation is defining a new era and setting the stage for change over the coming decade.

Mobile technologies will extend the global online network to anyone with a mobile device while enabling countless local networks to form in the real world. We’ve decentralized media production and distribution. We’re doing the same for energy. And we’ll continue this trend for social networking, social action, and commerce.

The combined forces of smartphones, mobile broadband, and location-aware applications will connect us in more meaningful ways to the people, organizations, events, information, and companies that matter most to us—namely, those within a physical proximity of where we live and where we are. Can location-based services (LBS) change the world? Here are #10Ways:

1. Checking in for Good: If Gowalla and Foursquare have taught us anything, it’s that people respond to simple incentives. By offering badges, mayorships, and other intangible rewards, millions of people are checking in to the places they go. Apps like Whrrl take this a step further and enable like-minded “societies” to form on a local basis. The next step is for these apps to add greater purpose by encouraging more meaningful checkins and offering corresponding badges and stamps, thus mapping the cause universe. Or for a dedicated app to be developed that rewards conscious consumption, social responsibility, and civic engagement. Yes, the CauseWorld app features a cause element, but it’s not about cause-worthy places.

2. Eating Locally: Sustainability demands that we source our food as close to its point of production as possible. Many so-called locavores subscribe to the 100-mile diet, which requires that one “eat nothing—or almost nothing—but sustenance drawn from within 100 miles of their home.” Given the difficulty of accessing and verifying this information in order to live by this standard, there’s a geo-powered Locavore app. It gives you info on in-season foods, those coming in-season, farmer’s markets, and links to recipes. This rather simple app is clearly just the start. In time, location-aware apps will guide us not only to the grocery store or farmer’s market but through them. All the while identifying foods based on our particular diet or sensibility.

3. Political Organizing: In the next presidential election, politics will not only be local but location-enabled. We saw the power of social media in Obama’s 2008 landslide victory. In 2012, location-based apps and technologies will play a central role in how campaigns are organized, managed, and ultimately won. Much of this will be visible through mobile apps and location-aware browsers. Activists and volunteers will be more empowered. Voters will be more engaged in the moment, right down to casting their votes. Behind the scenes, though, we’ll see massive new sets of data available to campaigns for targeting, empowerment, and optimization. The party, candidate, and/or cause that has the best handle on geolocation will have a measurable advantage. (The Elections app will soon be updated for 2010.)

4. Finding Green Businesses: The web has effectively replaced the paper Yellow Pages as a way to find local businesses and services. However, this “stationary web” experience is quickly being supplanted by the mobile web and mobile applications, which give us access to this information when we most need it. The Yelp and Around Me apps are popular ways to find restaurants, coffee shops, or hotels wherever you are, but what about green-rated businesses? Greenopia has transformed its printed, local guides into a dynamic, nationwide mobile application that lets you find local, green-rated businesses in any category. No more paper and a much better experience. The Green Map app is another that facilitates discovery and connects us to local green environments.

5. Traveling More Efficiently: We’ve had access to GPS navigation systems and static traffic information for some time, but only now are we seeing the full potential of these technologies. With access to more detailed traffic information that is specific to your route and updated in real time, we can minimize congestion and maximize traffic flow (as much as physically possible). The new turn-by-turn MapQuest 4 Mobile app is a good start, as you can get traffic alerts specific to the route you program. However, user-generated information from apps like Trapster and Waze can crowdsource more specific details, such as whether to avoid an intersection due to a toxic chemical spill. Or, if you want to avoid automobiles altogether, Google Maps makes it easy to use public transportation and take a bike.

6. Scanning for Ethical Products: With online shopping, we’ve become accustomed to reading reviews and making comparisons before we buy. This can now be done in the physical world through games like MyTown and services like Stikybits. By scanning a product barcode using a smartphone camera, you can unlock a treasure of additional information (not to mention deals) that can help with your purchase. This might include where it was produced, how far it traveled, the reputation of the manufacturer, chemical contents, carbon footprint, or the full lifecycle analysis. Location-aware applications can also transform commerce itself by giving us better access to local inventories and locally-produced goods. Whether it’s fruits and vegetables or books and electronics, if something can be found within blocks of your current location, it makes no sense to ship it from afar.

7. Networking Neighborhoods: One of the hottest categories in geolocation is neighborhood networking. The vision for many of these apps is to strengthen the very fabric of our communities. With DeHood, you can keep track of what’s happening in your neighborhood, share your favorite places, and grease the wheels for actually meeting people. After all, if you’ve made contact through the app, it’s a lot easier to say “Hello” in the real world. Blasterous is another that lets you share information locally, whereas BlockChalk does this on an anonymous basis. Finally, NeighborGoods uses your street address to facilitate one-to-one borrowing and trading of useful stuff. In the end, making connections with your neighbors can lead to safer, more productive, and more sustainable communities.

8. Tracking Environmental Disasters: The size and scope of environmental disasters appears to be growing. In 2008, we had the Tennessee coal ash spill, which was billed as “the largest environmental disaster of its kind in the United States.” And that was before we realized it was three times bigger than originally estimated. More recently, the BP oil spill set daily records for “largest environmental disaster in the U.S. ever.” In each case, geolocation technologies can be used by engaged citizens to monitor and track the effects. They can be used by response teams to coordinate containment and cleanup efforts. Ultimately, these technologies can be used to accurately measure the size and impact of a disaster in order to better understand its damages and costs.

9. Viewing the World Through an Eco Lens: Augmented reality (AR) follows geolocation as one of the hot trends in mobile technology. It enables you to view the world through a smartphone camera (or similar device) and see layers of geo-specific content or information. One of the most popular apps is Layar, an augmented reality browser/platform that lets you choose specific data layers or experiences. The potential for green- and cause-related content is tremendous. You might view green-rated businesses, LEED-certified buildings, or virtual GHG emissions as they enter the atmosphere. Combined with smart meter technology, you could see the most efficient and inefficient homes around you in real time. And for the cynics among us, you could view our mountains, forests, rivers, and oceans as they once were…before the effects of climate change and so many environmental disasters.

10. Capturing the Moment: Better access to information about what’s happening around us—right now—can dramatically improve quality of life. This sense of “geospatial awareness” is possible through today’s smartphones, whereby a piece of content or information—a moment—is captured and preserved based on the unique time and place in which it occurred. It is essentially to document spacetime. Protests, natural disasters, sporting events, parties, political crises…real-time information about anything happening anywhere at any time, as well as the history of what happened. This will take several years and a number of different applications to realize. In the end, though, it will revolutionize how we access and consume content. It will complete the democratization and decentralization of news and information…based on time and location.

Cautionary note: Privacy is the single biggest issue in the LBS industry. It’s important to understand what information you are sharing with regard to your location and with whom.

Author’s note: We’ll be hosting geolocation events for Social Media Week in Los Angeles this September. This is the third in Max Gladwell’s #10Ways series of distributed blog posts. It was published simultaneously on as many as 300 blogs.

Our Key Takeaways:
“Transparency is one of the most powerful societal trends that is coming our way.”

“The brands that figure this out. The brands that are on this. I think are the brands that will succeed in the future.”

Don't Overthink This One

Amidst the enormous amount of hype surrounding facebook and twitter, many organizations still wonder whether using social media makes sense for their goals. We get it. From the most practical perspectives, social media might seem more like a distraction than an aide. The fact is, if you want your business, non-profit, alumni-base, etc. to grow in the future, you need to embrace social media now while it still is mainly twitter and facebook.

Yesterday, The New York Times ran an article examining the tentative steps many small businesses are taking toward social media marketing. It reported that approximately 260,000 small businesses are already on social media and 51 percent believe they acquired or retained customers as a result of their social media outreach. What will happen to the other small businesses who aren’t adopting social media into their marketing strategies? Rob King, VP of Strategic Marketing at Sage North America puts it bluntly: “I hate to say it, but if they don’t, they’ll get left in the dust.”

Rob might be overstating the situation. Does the nail salon down the street really need to be on social media? Maybe. Given the fact that it’s free and quickly becoming a dominant source of information, I think a better question is why shouldn’t your organization use it? That’s a much more challenging one to answer. Feel free to leave a comment and let us know what you think.

SocialHerder received an email this afternoon from someone we’ve never met in person, but connected with several months ago over threaded comments at change.org. At the time, we exchanged brief, but interested conversation. Having learned about SocialHerder, they came out of the woodwork today and offered to connect us with a potential client looking for online community management. That’s a lucky break for a lot of companies. For us, it’s an important reminder that each person you meet – online or offline – is a substantive opportunity to connect, learn and grow. That understanding is a basic tenant for any online community manager.

In the busy world of online communities it can be a challenge to stop, listen and make a genuine connection. Do it every chance you get. Your community will strengthen and you never know when one of your members will pop up, surprise and connect you.   

In our offices here at SocialHerder there’s a quote on the wall that reads, “You can always tell how smart a person is by their willingness to ask questions.” We live by that philosophy, so when we started SocialHerder – a company focused on providing high-impact online community management – we started with questions: Why does SocialHerder exist? To put it another way, does the world need SocialHerder? In short, yes – and so does your organization.

In 2007, William Azaroff (head of Web Engagement & Banking at Canada’s largest credit union, Vancity) described for NetBanker.com the importance of hiring a community manager for social media projects. Azaroff dispelled the myth that an organization’s marketing department can activate various social media channels and then sit back and reap the rewards. Instead, he explains that, “If you’re going to invite the public to play, make sure you have someone who can help create the kind of community you want.” He goes on to emphasize that, “Whether or not hard dollars are spent launching a social media project, someone needs to manage the initiative and ensure that it achieves its goals.” We couldn’t agree more.

SocialHerder exists to provide organizations of any shape and size the ability to capitalize on opportunities that social media tools can offer. With backgrounds, experiences and skills in an array of industries, we’re here to help you make the most out of your initiatives and achieve your goals. In the coming days, weeks, months, and years, we plan to do just that. Think we can help you? Just shoot us an email and ask.